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Welcome to our Customer Support Centre

Contact us via email

The prices calculated on our website are the same that we quote over the phone or via email enquiry. Generally they are the lowest you will find anywhere. If you have been unable to find what you are looking for on our website and wish to get a quote, please enter the following details below:
Cruiseline or Ship Name (if you have chosen one):
Destination or Cruise Name (if you have a particular cruise in mind):
Travel Date (please be as specific as possible):
Number of people (including child ages):

Cabin type (Inside/outside/balcony etc):

Contact us via phone

0800 12 21 29

Please note that all calls are directed to one central contact centre. Our office hours are:
Due to increased calls around COVID-19 and cruiseline cancellations, please only call if you were/are due to depart in the next 30 days.
10am - 8pm Monday to Friday

seniorcruises.co.nz is a division of Online Republic
Head Office: Level 4 Excelsior House, 6 Commerce St, Auckland CBD, NZ
Postal Address: PO Box 106-412 Auckland City 1143

Meet our cruise specialists

Kirsty

Kirsty Product Manager

Favourite ship: Celebrity Solstice
Favourite destination: Croatia & Turkey
Best cruise tip: Check out which ports are famous for what souvenir so you don't purchase everything at the first port of call. Leave plenty of room in read more...

I have worked in travel since 2003 after living abroad in New York, Calgary and London. I took 5 months off in 2009 to travel around Africa, Spain, Turkey and Croatia. Cruising is an awesome way to travel and I love seeing the growth as more and more Australians & Kiwis get to experience the wonder of "unpacking once" and not lifting a finger for the whole holiday!

Amy

Amy Senior Cruise Consultant

Favourite ship: Explorer of the Seas
Favourite destination: Cambodia
Best cruise tip: If you plan on spending any down time in your room away from the cruising social scene, book a balcony cabin and take in the ocean views!

I love travel and have been working within the tourism industry for the past 5 years! Cruising is a great way to travel if you have never been overseas, have a family and children to occupy or even if you're just looking to relax and only unpack once. There are so many great ships there really is something for everyone!

Cameron

Cameron Senior Cruise Consultant

Favourite ship: Diamond Princess & Voyager of the Seas
Favourite destination: New York & Germany
Best cruise tip: Pre-book Drinks Packages and Shore Tours when possible to make the most of your enjoyment onboard.

I've been involved in the travel industry since 2010, after catching the travel bug while I was overseas in Europe I decided this was the industry I was most passionate about and wanted to focus on. After doing a lot of cruises for my customers I decided this was an area I wanted to focus on as I think it's a great way to travel and see a number of different destinations and cultures in one trip and with only having to unpack just ONCE! In my travels I have been to USA, England, Majority of Europe, Doha, Thailand, Hong Kong, Macau, and Fiji.

Bonnie

Bonnie Online Sales

Favourite ship: Majestic Princess
Favourite destination: Germany
Best cruise tip: If you wish to explore the destination your cruise is departing from, it is a good idea to arrive there a couple days earlier to explore.

I joined Cruise Sale Finder at the beginning of 2017. Traveling is a big part of my life having visited 15 countries. My first cruise was on Dawn Princess and from the moment I stepped onboard I caught the cruising bug. Since then I have also sailed on Majestic Princess, Celebrity Solstice and Explorer of the Seas. Cruising is a great way to see many cities around the world – it is perfect for those who enjoy a relaxing holiday and for those who like to be on the go.

Aurora

Aurora Cruise Specialist

Favourite ship: Pacific Dawn
Best cruise tip: When cruising you should unplug. Cruising offers a totally different experience so take it all in. Keep yourself free from read more...

Traveling has always been my passion. It humbles me, keeps me grounded and shifts my perspective in life. I took a leap of faith when I entered the travel industry. It did not take long for me to realize that I have found my niche. My degree in Communications matched the passion I have for travel. I have the gift of gab and talking about a cruise holiday has always been a favorite topic of mine.

Dane

Dane Cruise Specialist

Favourite ship: Queen Elizabeth
Best cruise tip: Book a cabin which is closest to the ship's facilities where you would like to spend most of your time.

I have been in the travel industry for over 2 years now. I can say that traveling is my passion which I fully devote my energy and time to. I have visited a few Asian countries now and I was lucky to gain perspective and meet many locals.

Gayel

Gayel Cruise Specialist

Favourite ship: Celebrity Solstice
Best cruise tip: Check the cruise itinerary to know which side of the ship is the best to be on. It is also best to organize your currency before you go for the various ports of call.

I started working as a Cruise Specialist almost 4 years ago, after getting my degree in International Travel and Tourism Management. I've always loved traveling, I love the excitement of it all — feeling like an explorer — discovering a new land, a new language, new money and all the little challenges that go along with it. I think that helping people manifest their dream holidays into reality is the best job for me.

Jane

Jane Team Leader

Favourite ship: Queen Mary 2
Best cruise tip: Get to know your ship before you sail! That way, you can maximize your holiday by knowing in advance what facilities you'd like to read more...

Being part of the travel industry for almost 5 years, I can think of no other job that I could enjoy more. Helping all types of clients to book cruises makes me look forward to planning my next holiday. And for someone who loves to travel but hates the organising aspect of it, cruising is the perfect solution. How else can one can one go to several great destinations without having to spend too much time in booking flights and hotels separately? Only by cruising!

Ralyn

Ralyn Cruise Specialist

Favourite ship: Explorer of the Seas
Best cruise tip: Make sure you pack your gym clothes so you can visit the Gymnasium while onboard and work off the extra calories from the all you can eat buffet on the ship.

I've been in the travel industry for quite sometime now and I must say that I'm enjoying this job. I love traveling and exploring different cultures. Cruising is the best way to explore new places while still having time to relax onboard during the Sea Days.

Anny

Anny Cruise Specialist

Favourite ship: Ovation of the Seas
Best cruise tip: To avoid the hassle of waiting in lines onboard, if possible, prebook all the activities and entertainment that you can in your Cruise Personaliser before you go!

I have been working in the travel industry for almost 4 years now. Cruising is the best way to have a holiday as you don't have to worry about food, accommodation, and entertainment as these are all included in the fare. On top of that, you get to visit different destinations and meet new people in one holiday.